{"id":124062,"date":"2022-02-22T16:00:27","date_gmt":"2022-02-22T16:00:27","guid":{"rendered":"https:\/\/blogs.nvidia.com\/blog\/2022\/02\/22\/cp-all-conversational-ai\/"},"modified":"2022-02-22T16:00:27","modified_gmt":"2022-02-22T16:00:27","slug":"talking-the-talk-retailer-uses-conversational-ai-to-help-call-center-agents-increase-customer-satisfaction-2","status":"publish","type":"post","link":"https:\/\/webdomino.net\/index.php\/nvidia\/talking-the-talk-retailer-uses-conversational-ai-to-help-call-center-agents-increase-customer-satisfaction-2\/","title":{"rendered":"Talking the Talk: Retailer Uses Conversational AI to Help Call Center Agents Increase Customer Satisfaction"},"content":{"rendered":"<p>With more than 11,000 stores across Thailand serving millions of customers, CP All, the country\u2019s sole licensed operator of 7-Eleven convenience stores, recently turned to AI to dial up its call centers\u2019 service capabilities. Built on the NVIDIA conversational AI platform, the Bangkok-based company\u2019s customer service bots help call-center agents answer frequently asked questions and <a class=\"read-more\" href=\"https:\/\/blogs.nvidia.com\/blog\/2022\/02\/22\/cp-all-conversational-ai\/\">Read article &#62;<\/a><\/p>\n<p>The post <a rel=\"nofollow\" href=\"https:\/\/blogs.nvidia.com\/blog\/2022\/02\/22\/cp-all-conversational-ai\/\">Talking the Talk: Retailer Uses Conversational AI to Help Call Center Agents Increase Customer Satisfaction<\/a> appeared first on <a rel=\"nofollow\" href=\"https:\/\/blogs.nvidia.com\/\">The Official NVIDIA Blog<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With more than 11,000 stores across Thailand serving millions of customers, CP All, the country\u2019s sole licensed operator of 7-Eleven convenience stores, recently turned to AI to dial up its call centers\u2019 service capabilities. Built on the NVIDIA conver&#8230;<\/p>\n","protected":false},"author":340,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[343],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Talking the Talk: Retailer Uses Conversational AI to Help Call Center Agents Increase Customer Satisfaction - WebDomino.NET<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webdomino.net\/index.php\/nvidia\/talking-the-talk-retailer-uses-conversational-ai-to-help-call-center-agents-increase-customer-satisfaction-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Talking the Talk: Retailer Uses Conversational AI to Help Call Center Agents Increase Customer Satisfaction - WebDomino.NET\" \/>\n<meta property=\"og:description\" content=\"With more than 11,000 stores across Thailand serving millions of customers, CP All, the country\u2019s sole licensed operator of 7-Eleven convenience stores, recently turned to AI to dial up its call centers\u2019 service capabilities. 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